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Frequently asked questions
Short, direct answers. If yours isn't here, the contact page has the right line.
Each lead caps at 3 buyers — not 30+. You see the quality score (freshness, completeness, ZIP match, budget info) before spending a credit. If the lead ages without a real customer reply, you get a refund. No monthly subscription gate.
It depends on service category, ZIP, freshness, and exclusivity. Standard residential leads typically run $24–$45 in the markets we cover. Apply and we send the full rate sheet for your service area within one business day.
Every customer request runs through phone verification, email confirmation, IP/device anti-fraud checks, and ZIP match. The combined signal becomes the quality score you see before purchase. A higher score means the homeowner is more reachable and the request more complete — so you can spend on the leads most likely to turn into a booked job.
You have a 5-day dispute window from purchase. Open the lead, click Dispute, give reason + any contact attempts. Real disputes are approved within 1 business day and the credit goes back to your balance.
No. Pay per lead as they appear. Priority (optional, $49/mo) gives you a first-look window before the lead opens to other buyers — useful in high-competition ZIPs. Cancel anytime in the Customer Portal.
Apply with your business, service ZIPs, and capacity. We review within 1 business day. Approval considers service-area coverage, declared insurance/license, and category fit. We don't auto-reject — most apply paths get approved with the right fit.
Residential cleaning, deep cleaning, move-in/move-out, post-construction, Airbnb turnover, recurring residential, office, and other small commercial. If a category isn't in your apply form, mention it under Notes — we evaluate case-by-case.
Yes. If you use CleanerFlow Pro to run jobs, every lead you purchase lands already wired to a new client + job intake — no double-entry. Mark yourself as a Pro user during apply.
No. Cleaner contact info is used for routing only. Customer personal info is only revealed after purchase, capped at 3 buyers per lead, and tagged so leakage would be traceable. See our Privacy notice for the full policy.
Apply with your business info + service ZIPs. We respond within 1 business day with rates and an invite to set up your buyer account. From there, leads flow in and you pay per lead as you go.